Privacy policy

Privacy Policy

Last updated: June 6 2026

Renza LLC ("Renza Jewels," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make a purchase from our store.

Information We Collect

We collect the following categories of information:

  • Information you provide: name, email address, phone number, billing and shipping address, and payment information (processed securely by our payment providers).
  • Information collected automatically: device type, browser, IP address, pages viewed, and browsing behavior, collected through cookies and similar technologies.
  • Information from third parties: data from advertising and analytics partners such as Meta (Facebook/Instagram) and TikTok.

How We Use Your Information

  • To process and fulfill your orders, including shipping and returns.
  • To communicate with you about your order and customer support requests.
  • To send marketing emails and promotions (with your consent), managed through our email platform, Klaviyo.
  • To display and measure advertising on platforms such as Meta and TikTok.
  • To improve our website, products, and customer experience.
  • To detect and prevent fraud and to comply with legal obligations.

Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to operate our store, analyze traffic, and deliver targeted advertising. This includes the Meta Pixel and the TikTok Pixel, which may collect information about your activity and share it with these platforms for advertising and measurement purposes. You can manage cookies through your browser settings.

Email Marketing (Klaviyo)

If you subscribe to our emails, we use Klaviyo to manage and send marketing communications. You can unsubscribe at any time using the link in any email or by contacting us.

How We Share Your Information

We do not sell your personal information for money. We may share information with:

  • Service providers who help us run our business, such as Shopify (our e-commerce platform), payment processors, and shipping carriers (UPS, DHL).
  • Advertising and analytics partners such as Meta and TikTok, for targeted advertising and measurement.
  • Legal authorities when required by law or to protect our rights.

Sharing data with advertising partners for cross-context behavioral advertising may be considered a "sale" or "sharing" under certain U.S. state privacy laws. See your rights below.

Your Privacy Rights

Depending on where you live, you may have the right to access, correct, or delete your personal information, and to opt out of targeted advertising. To exercise these rights, contact us at support@renzajewels.com.

California Residents (CCPA/CPRA)

If you are a California resident, you have the right to:

  • Know what personal information we collect, use, and share.
  • Request access to or deletion of your personal information.
  • Correct inaccurate personal information.
  • Opt out of the sale or sharing of your personal information for targeted advertising.
  • Not be discriminated against for exercising your privacy rights.

To opt out of the sale or sharing of your personal information, or to exercise any of the rights above, email us at support@renzajewels.com. We also honor Global Privacy Control (GPC) browser signals where required.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including legal, accounting, and reporting requirements.

Data Security

We use reasonable administrative and technical measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our store is not intended for individuals under 18, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

Contact Us

Renza LLC
1209 Orange Street, Suite 100
Wilmington, Delaware 19801
United States
Email: support@renzajewels.com